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Our solutions can be personalized to match high-volume, high-complexity company function needs and we can likewise develop bespoke services. Have inquiries? Please fill out your information and we'll be in touch. Put Australia's leading online assistant solution to the test! We're prepared to answer your phone FREE for 7 days.
A great deal of firms require their phone calls to be answered just when they are incapable to take the call themselves. If you step out of the workplace for an hour or your internal assistant goes to lunch, is on leave or is hectic on an additional call and you have several phone calls coming in at the one time.
In such instances our receptionists will certainly after that address the phone as if we were in your workplace. You're always in control and can unwind recognizing you will certainly never miss out on an additional crucial telephone call once more!.
I've worked with OfficeHQ for many years over numerous different organizations. After having problems formerly with an additional carrier (who were missing out on phone calls primary wrong), it's been so good to be able to rely on punctual, professional phone call answering.
My clinical practice has grown very fast and just recently they have had the ability to action in and conserve the day when various other staff were ill with Covid. For the degree of solution they offer, they can never ever be the most affordable around. Their customer support is outstanding and they plainly satisfaction themselves on this.
Running a dynamic legislation practice, there are a lot of relocating parts I need to fret around. Many thanks to the steadfast expertise of OfficeHQ, reception services isn't among them. Over the 10 years I've been with OfficeHQ they have delivered nothing yet the best service I could wish for.
The service was very very easy to establish up and costs a portion of what it would to hire an assistant. We have been with OfficeHQ for a variety of years now and couldn't be better with the service we obtain - receptionist services. Function is dealt with pleasantly and professionally and we understand our consumers are in excellent hands
My consumers and possible consumers have only ever commented favourably on the solution; I don't think any individual has actually understood it's not my very own reception. They are additionally excellent at quiting telemarketers. For the core function of addressing calls properly, offering a good first perception and precisely taking messages, 5 star.
Is always responded to by team. We have been making use of OfficeHQ for over eight years now.
This means only appropriate phone calls obtain with to me, so I don't get interrupted when I'm appropriate in the middle of something! We have actually found utilizing OfficeHQ's remote assistant solution exceptionally useful to our business. It has maximized our staff to reply to clients on our terms, reducing diversions throughout the working day and enabling reliable and concise communications.
I was fretted concerning not being in control of our very own telephone calls, but I have actually been verified wrong and the service has actually exceeded my expectations. I would certainly advise OfficeHQ to any person considering online services.
Extremely recommend (virtual assistant receptionist). We have actually used this solution for over 2 years I would highly recommend OfficeHQ to any person! Particularly tradies and begin ups. Customers like it when their phone calls are addressed, and OfficeHQ has addressed every one for us. OfficeHQ offers us the assurance that no phone call will certainly be unanswered, which is extremely crucial for a service-based service.
I have been using OfficeHQ for 16 years. It is crucial that my consumers can always have their phone calls answered quickly in a specialist manner which creates a fantastic initial impact.
We had diverted our phones to them whilst overseas. We utilize this service as a local business owner for when we are away or overseas - virtual phone attendant. They do a phenomenal job and I know my customers are in the most effective hands with this solution. We have actually been using OfficeHQ's virtual phone answering solutions for the very best part of a years and it's been a suitable way to ensure brand-new client enquiries are never ever missed, along with efficiently dealing with queries from jobseekers.
We never miss a service opportunity however don't have reception staffing concerns to deal with. I can not tell you how great it's been to work with OfficeHQ.
The group has called to clear up and improve our treatments to guarantee the ideal feasible experience for our customers. OfficeHQ were constantly specialist and simply nicest individuals on the other end of the line!
We needed an option where our call are constantly responded to on time and OfficeHQ have been helping us with these for over five years now. Really satisfied with the solution so much. The worse point for a customer is to call a business and there is no response or the call goes to voicemail.
As organizations we work so hard to advertise our services and we require to be there for the client when they make a decision to get to out. Also we are commonly on the phone already with various other consumers or hectic with other work, so having the call answered by somebody else helps us manage things.
This enables the personnel to prioritise their time to make sure that when they are returning the phone call they can dedicate their full attention to this particular consumer. We prepare to stay with OfficeHQ, are thankful for their solutions and would advise. We use OfficeHQ for our small company, our after-hours phone calls obtain forwarded to their reception team and it has actually been just a pleasure working with their reception team.
We always receive an e-mail with the message within minutes of them taking the phone call. OfficeHQ have addressed our calls for a few years, couldn't be happier with their expertise and degree of solution.
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