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What's The Best Virtual Receptionist Services Software

Published Jul 19, 24
6 min read


OHQ's documents suffice evidence of a charge that is payable unless they are shown to be incorrect. Consumer will certainly utilize its affordable endeavours to alert OHQ of any invoice dispute within fourteen (14) days of receipt of a billing, adhering to the process outlined in Section 15. If Consumer conflicts an invoice, the invoice must continue to be paid in a timely manner nonetheless OHQ will certainly attribute or refund Customer if it is later sensibly established by OHQ or according to the conflict resolution procedure outlined in Area 15 that the billing was inaccurate and the Consumer is qualified to a credit or refund.

Such modifications might include, without restriction, modifications to the amounts of the Membership Fees or Use Fees for OHQ Paid Providers, modifications to the usage allocations included in the Rates Strategies, and discontinuation of Pricing Plans. (a) Each such revision will take effect after practical advance composed notification is given to Client (for instance, by being posted to the OHQ Site), other than that any type of such revision that affects a Selected Paid Solution will apply to Client starting at the beginning of a Paid Solution Term beginning no much less than thirty (30) days from the date which OHQ offers notice of such modification to Consumer according to Area 16.8.

If Client does not terminate its use any damaged Selected Paid Solution before the reliable day of such alteration, Client will certainly be deemed to have agreed to such alteration with respect to such Selected Paid Service. (b) If a Rates Strategy chosen by Client is terminated, OHQ will supply Customer with affordable advance notice of no less than thirty (30) days and Client will be offered the choice of picking a brand-new Pricing Plan from then-current pricing plans supplied by OHQ.

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For avoidance of uncertainty, this paragraph does not relate to adjustments to the Price Listing, which are resolved in Area 7 (virtual call answering).1. Client represents that all info supplied by Client and its customers to OHQ (consisting of, without restriction, all call info and info regarding Consumer's Bank card) is accurate, current and total at the time it is supplied to OHQ

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Consumer has to in all times adhere to all legislations, laws, criteria and codes applicable about its usage of OHQ Offerings and the Consumer's supply of its item and services to its callers. Customer will certainly not utilize any type of OHQ Offerings to participate in, or to encourage or aid others to participate in, any prohibited or deceptive activities.

If a brand-new Paid Service Term starts earlier than 3 (3) days after such e-mail is sent out, Client will sustain the applicable Subscription Cost for the brand-new Paid Solution Term (the ""). The efficient day of such termination will certainly be either (i) the Requested Discontinuation Day, or must Customer not mention a Requested Discontinuation Day, (ii) the last day of the Final Paid Service Term.

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Where Customer ends pursuant to this Section 10.1(b): (i). The Registration Charges that have been pre-paid will certainly be kept and the OHQ Offerings offered to Client till the last day of the Final Paid Service Term (subject to reinstatement charges under stipulation 10.3(e)) and the unused equilibrium of the Prepaid Use Credit scores will certainly be retained by OHQ for future usage by Customer if Client decides to re-instate or otherwise re-commence the OHQ Solution according to Area 10.3(e); or (ii).

(b) Adhering to discontinuation of any type of OHQ Solution, OHQ will certainly not be responsible at all for addressing calls, taking or providing messages, or doing any kind of other tasks in connection with such OHQ Service. (c) Upon termination of all OHQ Providers, OHQ might end Customer's Account and Customer's access to the Account.

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(e) Following termination of any OHQ Providers, OHQ will certainly have no obligation to renew or otherwise recommence such OHQ Services. If OHQ elects (in its discernment) to renew or otherwise recommence an ended OHQ Solutions, OHQ may need that Client pay a reinstatement fee of $30 (to cover OHQ's practical expenses in processing the reinstatement) Details accumulated by OHQ from Consumer and its customers might be utilized, disclosed and shared by OHQ in accordance with OHQ's privacy policy as readily available on the OHQ Internet Site ("") and as might be changed every now and then.

The Controller thus selects the Processor with respect to handling tasks carried out during the stipulation of assistant solutions. OHQ and Consumer recognize and agree that the Processor goes through the complying with obligations: The Cpu shall follow the relevant Information Protection Laws and need to: (a) just act on the composed guidelines of the Controller and make sure those acting under their authority do the exact same; (b) ensure that people refining the information are subject to a task of confidence; (c) use its ideal efforts to safeguard and safeguard all personal information from unsanctioned or illegal handling, consisting of (but not restricted to) unintentional loss, destruction or damage; (d) guarantee that all handling fulfills the demands of the GDPR and related Data Security Legislation; (e) make certain that where a Sub-Processor is utilized, they: only involve a Sub-Processor with the prior approval of the Controller; notify the Controller of any kind of desired adjustments worrying Sub-Processors; they implement a created contract including the very same information security responsibilities as laid out in these Terms; understand that any failure for the Sub-processor to adhere to the Data Security Regulation, the Processor remains completely liable to the Controller for the efficiency of the Sub-Processor's obligations; and assist the Controller in supplying subject accessibility and allowing data based on exercise their legal rights under the Information Defense Rules.

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The Controller will accomplish adequate and ideal onboarding and due persistance checks for all Processors, with a complete assessment of the required Information Security Law requirements. The Controller shall validate that the Cpu has adequate and documented processes for data violations, information retention and data transfers in location. The Controller shall acquire proof from the Cpu as to the: (a) confirmation and reliability of the workers used by the Processor; (b) any kind of certificates, certifications and plans as referred to in the onboarding procedure; (c) technological and functional actions used in protecting the Personal Data; and (d) treatments in area for allowing data based on exercise their rights, consisting of (however not restricted to), subject access demands, erasure & correction procedures and limitation of processing steps.

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